Overall Objective: To enhance the availability of public information to the public through mobile technology and improve two-way communications in order to ensure transparency, responsiveness and accountability of the local councils within local citizens in target areas.

Results:

• To increase the availability of information and raise awareness about public services among target groups, particularly women, youth and disadvantage groups through introduction of interactive voice response (IVR) tool;
• To enhance the capacity of Local Authorities (LAs), Community Based Organizations (CBOs) and youth groups on how to use the IVR tool for providing public access to information and information disclosure;
• To set up IVR System to provide citizens access to public information in their target areas.

Result:

• Training curriculum developed and training provided to 120 Local Authority, CBOs, and youths on access to information issues and roles of IVR in promoting access to information and provide feedbacks.
• Education materials (small booklet, poster and banners) on access to information and ICT application for promoting access to information developed and printed.
• Four community forums and outreach activities organized in the target areas.

You can read summary here.