Almost 100 NGO representatives participated in the full-day online orientation workshop on the I-SAF Demand-Side Operational Guidelines on 18 May 2021. The workshop was also attended by leading figures of the National Council for Sub-National Democratic Development (NCDD). While the main goal of this event was to help I-SAF implementers deepen their understanding of the key principles and minimal standards listed in the operational guidelines, API mainly focused on the topic of social inclusion, which is one of the core new elements of this In 2020, together with World Vision, API had taken the leading role in updating these guidelines for the current (second) phase of the I-SAF process. In this context, a number of technical meetings and public events had been organised in order to discuss best practices and propose improvements in the way the social accountability framework is implemented.
Implementing the Social Accountability Framework (I-SAF) is an ambitious reform programme assumed by the Royal Government of Cambodia in close cooperation with international development partners such as the World Bank, Care, World Vision, FHI360 and many others. API is one of the main local NGOs implementing I-SAF through a number of projects, one of which is dedicated to the topic of disability inclusion in particular, in close partnership with Epic Arts and with the generous support of the Voice grant facility, operated in Cambodia by Oxfam. The main goal here is to make public administration at the local level more transparent and accountable to citizens as right holders. At the same time, the delivery of public services like education or health care should be organised in such a way as to answer the real needs of the public and take their feedback into account. All citizens have a right to participate in this process, and it is especially important that vulnerable groups (persons with disabilities, low-income citizens, or indigenous people) are getting a real chance to raise their voices and express their opinions on how these services are provided and where potential problems lie.